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Headway Hair & Beauty Supplies :: Help zone

Help zone

Terms & Conditions
By accessing this website, and using the information therein, you hereby agree to be bound by the terms and conditions set out below. If you do not wish to be bound by the said terms and conditions you should not continue to access or use the site.
 
* The company policy is to dispatch goods within 2 to 4 days of receiving your order, however this can    vary subject to availability of stock. Times quoted are made in good faith, but shall not be binding. Headway Hair cannot accept responsibility for transport delays causing late delivery.
 
* Late delivery does not entitle you to refuse or cancel the order.
 
* Delivery is usually by TNT, Royal Mail, Parcel Force or any other delivery system of our choice.
 
* Orders delivered may be subject to a delivery charge, click here to see Shipping Policy
 
* Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.
 
* Orders dispatched by airmail, please allow 7-14 working days.
 
* Non-standard items ordered such as specific colours or sizes etc. cannot be cancelled.
 
* Standard equipment orders that are cancelled more than 5 working days after being placed, you will be charged 20% of the value of the goods as well as the delivery charge.
 
* We reserve the right to choose any method of shipping.
 
* Due to strict hygiene regulations Headway Hair cannot accept the return of scissors, clippers, razors that   have been used or other items returned in an unacceptable condition.
 
* A signature is required for all orders.
 
* The user will indemnify Headway Ltd against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.
 
* Whilst all reasonable endeavours have been made to check the accuracy of the information contained within this site, Headway Ltd does not warrant the accuracy of the information contained herein.
 
* Further, Headway Hair or any other associated company or companies will not be liable for any direct, iindirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, Headway Ltd or any associated company or companies will not be liable for any direct, indirect or consequential loss arising  due to the users access to any other providers, operators, organisations or persons referred to directly   or indirectly within this website.
 
* All items are guaranteed according to manufacturer's warranty.
 
Returns Policy
This applies to items purchased from this site only.

Our guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item, unopened with any seals, packaging and shrink-wrap intact and we will issue a full refund or credit note for the price you paid for the item. This means a visual inspection and not a product trial.

For your protection, we recommend that you use a recorded-delivery service.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Please package the relevant item securely in at least the packaging it was received and send it to us with a copy of your invoice so that we receive it within seven working days of the day after the date that the item was delivered to you.

Please note: we can only accept the return of opened items if they are faulty.

In the event of non-availability of goods, we reserve the right to rescind the contract.

  • Prices and manufacturers specifications are subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract.
  • Claims for damaged goods must be notified within 24 hours of receipt, please inspect goods immediately. For suitability of goods please contact the manufacturer.
  • Orders delivered may be subject to a delivery charge, click here to see Shipping Policy
  • Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.
  • The cardholders name and address and delivery address must be the same for the 1st order.
  • We do not deliver to PO box numbers. The company policy is to dispatch goods within 48 hours of receiving your order, however this can vary subject to availability of stock. Times quoted are made in good faith, but shall not be binding. Headway Hair & Beauty Supplies cannot accept responsibility for transport delays causing late delivery.
  • Late delivery does not entitle you to refuse or cancel the order.
 

Headway Hair and Beauty Supplies

Welcome to Headway Hair and Beauty Supplies, the UK's leading distributor and wholesale supplier of high quality professional hair and beauty products including the latest keratin hair treatment.

Whether it's the latest keratin hair treatment, cutting products, colours or general salon sundries we can supply just what you need, in the right amounts, at the right price.

At Headway Hair and Beauty Supplies we specialise in high quality professional products that are only available in leading hair and beauty salons at competitive prices - we also supply general wholesale products direct to the top salons.

So browse our online store and see how much we have to offer, quality products for you and your salon and a dedicated team offering the best advice and service in the UK.



Not just another supplier...

But we're not just a faceless wholesaler; we're experts and can provide unrivalled support to our customers. We deal with the experts and they expect the very best in terms of advice and training in the products we supply, and that's exactly what we do through in-salon product training, hair consultation training classes as well as cutting and keratin hair treatment seminars from our consultants and tutors.

And importantly we have a full and extensive range of products in our extensive warehouse facility and dedicated staff that will deal with all of your orders efficiently and quickly with a fast and efficient delivery service. So we can get those colours, clippers, hair dryers or keratin hair treatments to your door just when you need them.

All consumer orders are picked and despatched within 24 hours through mail postal services.



Contact us today to discuss your requirements

Our customer service team are waiting to discuss your salons needs and we're dying to help and bring you the very best deals on hair and beauty supplies, so if you need keratin hair treatment products or just some ideas on the latest colours browse our store and call us today on 0208 647 4797 or email: info@headwayhair.co.uk
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We ship to Europe. Please call or e-mail us for shipping quote. chris@headwayhair.co.uk 00442086474797

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